Who supplies the cleaning products?

We find that most clients like to control the products that are used in their home. Depending on whether you have children or pets, you may prefer eco-friendly and green cleaning products. If you have specialty surfaces that require special treatment or attention, such as a granite counter top or marble washroom floor, then you will definitely want to use purpose-built solutions in order to preserve your surfaces and improve the quality of the clean.

When and how do I pay?

You can pay before or right after we visit your home. Typically, the driver that picks up the ladies will collect payment at that time, and payment is accepted by cash or cheque. However, if you have a busy schedule and cannot be there during our cleaning visit, we also accept email transfers!

Do I need to provide my own cleaning equipment?

Typically clients provide their own cleaning equipment.

What if I can’t be home while your ladies are cleaning?

Most of our clients are not home during the clean. We hold many clients’ keys and alarm passcodes. These items are held at a safe location under lock and key, and are only ever handled by myself.

Are you insured?

Yes. Portuguese and Polish Cleaning Ladies Inc. holds adequate insurance.

How long have you been in business?

We have been in business since 1996!

What makes you different?

Please take a look at our “Why Choose Us?” page, which explains why we’re Toronto’s most trusted cleaning company.